FAQs


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	FAQs for Fitters How Much dose it cost? Its absolutely FREE to register on the site. We only charge you a small fee but only when you have had a quote accepted by a client and you request their contact details. We charge you £5.00 for quotes up to a value of £100 plus £5.00 for each £50 quoted for quotes more than £100. You can also pay for optional email alerts. MyFitter will send an email to you when a client places a job on the site within the post code area you selected. These cost £5.00 per alert and are valid for 30 days from the date of purchase. How does it work? MyFitter makes it easy for quality Fitters to expand their client base and therefore build their business. Registering Before you can using the site fully you will need to register - It's FREE. You'll need to tell us some basic information about your business including where you are located and references from recent satisfied customers. Notifications Once you have registered, you can request email alerts. We will send an email to you when a client places a job on the site within the post code area you selected. These cost £5.00 per alert and are valid for 30 days from the date of purchase. Quoting If you decide that you would like to quote for a job on the site, simply click the "Send Quote" button on the View Job page.Its FREE to quote. We only charge you a small fee to receive the clients contact details if you request them. Feedback If you do the work the client will give us an honest opinion of your performance once you're finished. Build up your positive ratings and potential customers will be more inclined to employ you and recommend you to others. How do I join? Joining is easy, simply click here to register. Just provide us with some details about your business as well as references from recent satisfied customers. How do I pay? All payments are made through PayPal and are therefore secure. MyFitter operates a credit system, 10 Credits will cost you £50. Credits are sold in advance in batches of 10 and deducted from your balance when you request the contact details of a customer who has accepted your quote. For example if you have quoted £250 for a job and a customer accepts that quote then 4 credits will be deducted from your balance when you request their contact details. Email alerts are paid for at the time of purchase. How do I purchase credits? You will be prompted to purchase credits when requesting the client contact details if your credit balance is insufficient. Alternatively you can check your current balance or purchase Credits from the My Account page. (You must be logged in to see this page) How do I contact a client? From the 'View Jobs' page click on the more information icon on the left of the row and from there click the 'Ask Question' button. Your details and that of the clients will not be disclosed. You can use this feature to request more details or confirm something for the client. If you have all the information you need you can send a quote. Details are only exchanged when you request the contact details of a client who has accepted your quote. How will I know if my quote was successful? You will be notified by email if a client accepts your quote. In addition you can go to the 'My Account' section of the website after you have logged in. This section shows the status of any quotes you have sent. From here you can request contact details, request feedback, view messages, update your account, view feedback, purchase Credits and request email alerts. How can I get the best out of the service? This will depend on the way that you deal with the Job Requests. Your best options are to: Carefully read the Job Requests before selecting the one that interest you. You can sort them by post code to narrow down the ones in your area. Contact the client as soon as possible and ask any questions you need to clarify what the job requires. Offer your best possible quote, of course! The client will only receive a maximum of 5 quotes, however you can quote more than once if you are competitive! The job was cancelled after I requested the clients details will I get my credits back? If this happens let us know through the 'Contact Us' form so we can help. How does the feedback system work? At MyFitter we only allow clients to leave feedback who have had work carried out from a job which they posted on the site for tender and then accepted a genuine quote from a fitter registered on the site. The feedback system works in two ways: It enables new clients to check what previous clients have said about a Fitter they have used. It encourages the Fitters to maintain their high standards in order to get work on a continuing basis by rewarding good fitters and punishing bad ones. You have a strong incentive to do your best and get great feedback, which increases your chances of getting more work, and getting more good feedback. We constantly monitor the website to ensure the information is genuine and up to date.
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